Supervison Support

Supervison Support

What’s the offer:

This is a six month peer support group for junior pharmacists working within a local PCN set up. The sessions provide an opportunity to discuss work related issues in a safe environment and also allows access to peers who may be on a similar journey. The facilitator brings his wealth of experience as a coach/mentor and an educational supervisor. Different topics are organised that closely match the roles of the junior pharmacists in GP setting and delivered in the group sessions. The 1-2-1 mentoring sessions provides an opportunity for a closer discussion on the individual roles and challenges.  

Format, Frequency & Delivery mode

 It is delivered both remotely and in person and usually involves one session of individual mentoring and a group based session on a particular educational topic. Dates are reagreed and the sessions last for a maximum of 6 months. 

Programme Lead (s) and role

Ashraf Zaman, Senior Clinical Pharmacist, Educational Supervisor/Trainer & Mentor

Feedback

What’s the offer:

Our regular peer support sessions provide an invaluable platform for pharmacists of all experience levels to share best practices, effective systems, and workload management strategies across Tower Hamlets. Driven by the needs of the group, our agenda covers:

  • Achieving Medicines Optimisation Targets: Discuss strategies to meet national and local prescribing goals.
  • CQC Medication Monitoring: Ensure compliance and enhance patient safety through shared insights.
  • Clinical and Non-Clinical Case Studies: Collaborate on real-world scenarios to improve patient outcomes.
  • Wellbeing Tips and Strategies: Promote personal and professional wellbeing among pharmacists

As the Clinical Pharmacist team in Tower Hamlets continues to grow, these peer support sessions are especially beneficial for those newly qualified or transitioning from hospital and community sectors to primary care. Join us to navigate these changes together, learn from peers, and contribute to a supportive and knowledgeable community.

Format, Frequency & Delivery mode

It is delivered remotely on teams monthly or bi-monthly according to topics and needs of peer group. We meet for a face-to-face session quarterly.

Programme Lead (s) and role

Emdadh Bokth , Senior Clinical Pharmacist, Tower Hamlet’s Clinical Pharmacist Ambassador and Workforce Development

Feedback

Some of you provided some feedback recently on priorities for 22/23 for workforce development. As part of this year’s plans we are in the process of drafting an education and supervision support structure for ARRS FCP roles. This would comprise of central educational supervision, in house clinical supervision and Borough wide support group:

One to one central educational support – initially 6 months

Would typically be out of practice support of 4 hours per month supporting the ‘roadmap to practice’ and other ad hoc education needs. Currently Salma, Toby, Sangeeta and Lesley are in the pool to provide this support. Others are more than welcome to join. GP Trainers are recommended to undertake a half day refresher course, and non-trainers are required to complete a 2 day programme (Lesley is only GP in Tower Hamlets to have completed this) 

One to one in house clinical supervision/reflection support – initially 6 months

This would be contribution to the practice/PCN of 4 hours per month in recognition of the on-site support required. Aware in practice supervision is significantly more, we will try and source additional funding if possible however budgetary restraints 

A central fortnightly/monthly support group

Sangeeta, Toby and Salma have been faciliating and providing additional teaching including case based group reflection. We would want to formalise and continue with this as feedback has been positive

 

What’s the offer: desired outcome

Dr Salma Ahmed once a month can offer a virtual peer support group. This is a fun educational group session with topics that are useful or chosen by the group. The hope is that you feel supported and have a network of peers who you can ask questions to and a facilitator who has experience of teaching and training and prescribing 

Format, Frequency & Delivery mode

Once a month usually at 1 pm until 2:15 pm on a Tuesday. The time can change to 4 pm if people prefer. It happens on teams with subjects/ topics chosen in advance. I also offer a 1:1 coaching session if anyone wants)

Programme Lead (s) and role

Dr Salma Ahmed GP, appraiser, trainer supervisor and coach 

Future dates (2024-25)

(To be confirmed) 

Feedback from the ACPs

My level of knowledge has improved especially with medications; 

I had some knowledge about the topic, however Salma provided additional information to us which I’ll be using in the future, learning from others with a great facilitator has been the most helpful thing from these sessions

Expression of Interest – Care Coordinator Forum Facilitator

The closing date is Friday 22nd March 2024

The Training Hub is keen to support the establishment of a local Care Coordinators forum. This will be open to all Care Coordinators working in Primary Care Tower Hamlets. Care coordinators play a crucial role within PCNs and Practices by proactively identifying and supporting individual patients in the GP Surgeries. The forum aims to support wellbeing, enhance system connectivity, and promote best practices across the Borough. The forum will be safe and confidential environment to discuss queries and learning from each other.

We are looking to recruit a lead from our Care Coordinators workforce to help facilitate this. The ideal candidate will be capable of leading regular forums as dictated by the group. The Forums are expected to be no more than monthly and no less than quarterly.

The Forum Facilitator will be responsible for the organising and leadership of the forums. These will be conducted both virtual and face-to-face meetings, covering various topics and updates.

Key responsibilities include:

  • Developing agenda
  • Liaising and promoting the forum to Care Coordinators
  • Arranging presenters and speakers
  • Facilitating Q&A discussions
  • Collecting feedback and conducting evaluations
  • Organising venues and refreshments for face-to-face meetings

The Training Hub will reimburse the facilitators based on the frequency of the forums. It is expected that 4-6 hours can be claimed per Forum that is held. The reimbursement rate will be £25 – £30 p/h.c

What’s the offer: desired outcome

Dr Salma Ahmed once a month can offer a virtual peer support group. This is a fun educational group session with topics that are useful or chosen by the group. The hope is that you feel supported and have a network of peers who you can ask questions to and a facilitator who has experience of teaching and training and prescribing 

Format, Frequency & Delivery mode

Once a month usually at 1 pm until 2:15 pm on a Tuesday. The time can change to 4 pm if people prefer. It happens on teams with subjects/ topics chosen in advance. I also offer a 1:1 coaching session if anyone wants)

Programme Lead (s) and role

Dr Salma Ahmed GP, appraiser, trainer supervisor and coach 

Future dates (2024-25)

(To be confirmed) 

Feedback from the ACPs

My level of knowledge has improved especially with medications; 

I had some knowledge about the topic, however Salma provided additional information to us which I’ll be using in the future, learning from others with a great facilitator has been the most helpful thing from these sessions

There are still funds remaining with the NEL Physician Associate Preceptorship programme. Aware there have been recruitment activities over the last 6 months, and a few PAs recruited locally.  Please do take advantage of this.

As PCNs pump prime funded this last year, this would continue to be centrally offered. For the 2022/23 additional funding has been secured from the national team, and no further contribution required from PCNs until April 2023. All ARRS roles will continue to be offered this.

Although above is mainly FCP Physio roles, we would be keen to extend this to Paramedics, Dieticians, OTs and Nurse Associate roles too. The source of funding would be from a combination of 22/23 NIS enablers network workforce dev funds and the national mentorship programme funds.

FAO: PCN Leadership teams – Reminder of the below offer still available for PCNs to access. So far only PCN 1 & 7 have accessed. 

Structured Supervision for Junior PCN Pharmacists

The Training Hub is pleased to fund a 6-month structured supervision programme for clinical pharmacists who are working in PCN/Primary Care for less than 18 months. This is an opportunity for PCN pharmacist prescribers and non-prescribers, who are keen to advance their knowledge and skills to be mentored and coached by a senior clinical pharmacist. 

The sessions will be run fortnightly and will consist of 1-2-1 and groups sessions. The exact model will be flexible to meet the needs of the employing PCN/Practices and the individual pharmacists. A Senior Pharmacist Educator will work with the group. The model will be based around the successful model implemented in PCN 1 last year and currently running in PCN 7. Group supervision will be run at PCN level with pharmacists based in the same networks, to develop their clinical practice and receive guidance and supervision in a safe and confidential environment.  

These sessions are primarily focused to cover topics that are practical and relevant to the work expected of clinical pharmacists in GP land. Examples of topics that will be covered in these sessions will include:

  • Repeat management 
  • Prescribing guidelines
  • Referral protocols/pathways
  • 2 week wait cancer referrals
  • Actioning blood test results
  • Common minor ailments
  • Actioning hospital/external documents
  • Long term conditions 
  • QOF/CQC/Audits
  • and more    

Overall objective is to support improve confidence in the Pharmacists abilities to work safely and competently in GP practices, thus helping them develop into roles that will benefit both the practices and the pharmacists themselves. The programme is being funded as an extension to the coaching and mentorship programme, and supplemented by additional ARRS staff education supervision fund that NEL Training Hub has committed to supporting for 2023/24

 

How to apply?

As the support package is individual PCN based, please submit your expression of interest as a PCN i.e either the PCN Clinical Director, a Clinical Lead or PCN Director/Manager should express interest on behalf of the PCN. You will need to provide names of the pharmacists in the submission.Future recruits can also be added on commencement of role. Click below link to submit application:

 

https://www.surveymonkey.co.uk/r/GNTZ9BH

 

Ashraf Zaman and Emdadh Bokth (local snr Pharmacists) will provide the supervision support