Tower Hamlets CEPN work in Partnership with Open Doors team to deliver outstanding training for Care Home Staff

The Care Homes Project has to date trained 200 residential care home staff. The Open Door tutors have now reached out to three care homes in Tower Hamlets training staff on how to care for residents with diabetes, Heart Failure, and COPD. This training has proven to reduce hospital admissions and is supporting GP and their teams in caring for residents. See the story so far below:


Congratulations to 8 HCAs completing the HCA Advanced Clinical Programme

After 6 weeks of training, 8 Tower Hamlets Health Care Assistants completed the HCA Advanced Clinical programme on the 13th December 2016. A celebratory award ceremony took place at the Osmani Centre to congratulate the group on the completion of the programme. Chris Banks, CEO of the Tower Hamlets GP Care Group, presented the participants with certificates and prizes for all their hard work. Diane Gould and Anne Morton, were praised for their hard work and dedication to ensure the programme was both stimulating and fun. Participants were very grateful for the opportunity to take part in this programme. Participants expressed that the course had enabled them to build confidence. Amongst the positive feedback, one participant said 'I have been given more responsibilities in my practice'. All have extended their skills, another participant said ''My Practice Manager asks me every week 'what have you learnt new?'''. The ceremony was concluded with a special surprise award In recognition of 25 years of continuous service in Tower Hamlets Primary Care, Vicky Souster, Education and Development Manager for Open Doors presented Debbie Veneables with the award. Below are a few pictures taken from the day:    

Dementia Film - Finding Patience. A film developed to address the specific needs of the African Caribbean

As part of our work to deliver the requirements of the Prime Ministers Challenge on Dementia 2020, HEE commissioned a training resource for health and social care providers that focuses on the specific needs of the African Caribbean community.  I am very pleased to let you know that ‘Finding Patience’ produced with the support of experts across the system, is now available on the HEE website  and on ‘You Tube’ Finding Patience.     

I would be pleased if you can encourage staff to publicise this resource and to promote it via all relevant networks. HEE Communications colleagues are working through our communications strategy, which includes engagement with stakeholder organisations, inclusion in HEE Matters and a schedule of tweets for use over the coming weeks.   In addition, we will continue to work with national organisations to encourage appropriate coverage in relevant bulletins and seek opportunities to promote the film at relevant events.  If you are aware of any appropriate events that could provide opportunity to further promote this resource, please can you let the Project Team know.

This ‘awareness raising’ film is designed to help health and social care staff recognise the importance of the cultural heritage of individuals living with dementia and that such understanding enables high quality, safe, person centred care.  It encourages health and care professions to start talking about cultural sensitivities and those challenges that may be rooted in cultural heritage and which may result in a reluctance to seek help.   It encourages staff to break down barriers in order to reach people who may otherwise go undiagnosed or struggle in isolation to provide care within family units.

Following significant input from experts within the African Caribbean community, I am also pleased that this is considered a helpful resource for this community to help raise awareness, reduce some of the stigma surrounding dementia and also encourage those who may have concerns about either themselves or a family member to seek early support.  Low awareness of dementia and low numbers of people accessing dementia services are recognised issues in this community.

 Further details are included on the website, but if you have any immediate queries, please do not hesitate to contact members of the Project Team Jan Zietara or Dominique ( who will be pleased to help.


Update on genomics education programme’s primary care work

Primary care genetic projects

It has been a number of months since we were last in contact regarding the work the Genomics Education Programme is facilitating in terms of Primary Care Practitioners. There has, however, been no lack of effort behind the scenes to prepare to launch this important area of work.

Firstly, I would like to welcome and introduce you to Dr Jude Hayward (GP with a Special Interest in Genetics). Jude has been recruited as the Primary Care Advisor to the Genomics Education Programme. Jude will be familiar to a number of people within the group as she has worked with Dr Imran Rafi and Dr Nadeem Qureshi on a number of Primary Care Genetic projects.

The first two pieces of work that Jude will be leading on are outlined below. These activities follow on from the discussions held at our initial meeting last year and will indicate the priority areas for any educational development work.

1. Identify the genomic consultations GPs are likely to encounter and the knowledge GPs will need in order to conduct these consultations.

We will be using the modified Delphi technique to develop a consensus view from a range of stakeholders including GPs, GPs with a Special Interest in Genetics, GP Educators, Clinicians working in Genetics (including Geneticists and Genetic Counsellors) and Genetic Educators. This work will commence in the next few weeks - please let us know if you would like to be involved or know of anyone who you think should be involved.

These findings will continue the work started by yourselves where an initial list of genomic consultations was drafted.

I am also aware that a number of you at the August meeting indicated that you would like to hold focus groups with GPs to explore the topics outlined above. At the time we indicated that the Genomics Education Programme could provide some financial support for the delivery of these focus groups. This offer still stands so please contact me directly with a breakdown of proposed costs if you would like to explore this further.

2. Genomic Medicine Centre (GMC) Educational activity in Primary Care.

This area of work follows on from the meeting where we started to collate the face-to-face educational activity conducted by the different GMCs and map the educational resources used by each GMC. A more sophisticated survey has now been developed, and will be circulated to each GMC Education and Training Lead in July.

If you have any questions, or would like to contribute to any of these specific projects, please contact either myself or Jude .

We would like to thank you for your interest in this area, and hope that you will still continue to be part of this informal steering group.

Many thanks, Michelle Bishop and Jude Hayward, HEE Genomics Education Programme, Health Education West Midlands


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Clinical Skills Assessment (CSA) and Applied Knowledge Test (AKT) Courses for GP Trainees

Professional Support Unit (flyer attached)                                                                                   

The Professional Support Unit offer courses specifically tailored to London’s GP trainees – the attached flyer contains details of our upcoming courses including AKT and CSA focused events and our upcoming Reflective Writing course in September.

If you are aware of any trainees who may benefit from extra support in the lead up to the CSA or AKT examinations, or equally who would find additional consultation practice useful please pass this information on to them.

For any questions or for further information please email

ePortfolio: Guidance for satisfactory progression at ARCP panels

Committee of General Practice Education Directors (COGPED) (attached)

The UK Deanery Assessment Reference Group, on behalf of Committee of General Practice Education Directors (COGPED), has published GP Specialty Trainee (GPS)T ePortfolio: Guidance for Satisfactory Progression at ARCP Panels.

This document provides guidance on good practice for GP Specialty Trainees on how to submit evidence that, if written well and demonstrates competence, including the competence to learn, is likely to result in a satisfactory outcome at ARCP Panel. It has been shaped by extensive consultation, including the views of UK Deanery Assessment Leads, COGPED, RCGP WPBA Core Group and RCGP Medical Director of Curriculum.

The guidance comes into effect on 3rd August 2016 and will apply to all ARCP Panels from that date.

Please note, that whilst we hope that it will be of great benefit in guiding trainees, a satisfactory outcome cannot be guaranteed, and the document does not represent GMC, COGPED or RCGP policy or regulation.

If you have any queries about the guidance or its implementation, please email us at or

Dr Alison Sneddon, UK Deanery Assessment Reference Group Chair

Dr Graham Rutt, Deanery Assessment Reference Group GP Director

Reminder - August 2016 rotation date

Medical Performer’s List

The rotation date of 3 August 2016 has now passed and as such we would like to remind you that any trainees that are moving into GP Practice posts will need to ensure that they are on the Medical Performer’s List no later than 12 weeks after the start date of the post. Documentation will be required from the Lead Employer, The Royal Free to apply to register so trainees should be contacting, if they have not already, the Royal Free GP LEO office at for guidance.

Any new starters or those transferring to the Royal Free as a returner to training will also need to contact the Royal Free, if they have not already to ensure that all necessary pre-employment checks are completed. This is because new starter trainees cannot start in post without pre-employment checks having been completed before 3 August 2016 as a legal requirement. More information should be communicated to all trainees over the next few weeks.

Senior Management Team for HET has been appointed!!!

Dear Colleagues,

As you may be aware the services that support Postgraduate medical and dental trainee management for HEE in London and Kent Surrey and Sussex are undertaking a programme of works to merge their services. This initially involved the co-location for the majority of team members to Stewart House in London, which is now complete.

A new structure has been developed for this team which is known as the Healthcare Education Team (HET). The team supports the role of the Dean and Director of Education for Quality and the four Postgraduate Deans with their respective Specialty and Dental Schools across the region.

The purpose of this communication is to share that the Senior Management Team for HET has been appointed. Further information will be provided to relevant colleagues as the wider team is appointed. This isn’t expected to be complete until the New Year and will be an iterative process as recruitment takes place following consultation with staff, which is currently underway.

We will ensure that any changes in how services are developed and provided are shared with you, involving your input where relevant. Communications have started with medical staffing colleagues as we work with our own Informatics colleagues internally on new ways of working and communicating relevant information to trusts regarding trainee rotations.

Angela Fletcher leads the team as Head of PGMDE Delivery. Angela previously managed the Specialty Schools for KSS.

She is supported by three senior PGMDE Business Managers:-

Martyn Clark who previously managed workforce in KSS

Karen Chummun who managed trainee recruitment for London and

Marc Terry who managed the South Thames Foundation School

All bring a wealth of experience and knowledge to the new team which will implement the new ways of working and the new structure for HET that are being developed.


New Learning Disabilities Framework Launched

We are pleased to let you know that the new Learning Disabilities Core Skills Education and Training Framework has been launched today.

Developed by Skills for Health, Health Education England (HEE) and Skills for Care, commissioned by the Department of Health, the framework sets out the essential skills and knowledge necessary for all staff involved in learning disabilty care.

The framework will enable organisations to:

  • Identify key skills and knowledge for roles and team

  • Plan and design content for education and training

  • Commission education and training

  • Conduct training needs analysis

  • Support performance management processes and the assessment of competence

Click here to download the free framework

Learning Disabilities - Getting your workforce planning right is crucial

According to Public Health England, people with a learning disability tend to have poorer health than the general population. Ensuring the workforce understand and meet the needs of people with a learning disability is crucial to improving the quality of care they receive and their overall quality of life.

We have a range of tools and services to help you and your organisation

Click here to find out more

Other news

Moving to an integrated approach to qualifications within the Health and Adult Care sectors in England

In light of changes to qualification regulations and other developments affecting health and adult care qualifications in England, Skills for Health and Skills for Care are reviewing and refreshing the content of current qualifications. We'd like to particularly invite all healthcare support workers/adult care staff/maternity support workers/ahps/paediatric workers and employers to take part in the conusultation.

Click here to find out more

If you would like to find out more about our products and services, please contact your regional or country director here.