Course Duration:

1 Day

Programme aims & objectives:

On completion of this programme, participants will:

  • Understand the meaning of Assertiveness

  • Understand when and how to be Assertive

  • Be able to deal with types of aggression they may encounter in the work environment

  • Develop assertiveness techniques in personal and professional situations

  • Apply, having practiced, positive assertive skills and techniques

Course Cost:

£110PP

Course Dates and Venue:

Tuesday 6th November 2018, 13:00-16:30, The Center Merchant street E3 4LX